PRIVACY POLICY
Last Updated: July 2026
At Vekonix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
By accessing our website or using our services, you acknowledge the practices described in this policy.
Information We Collect
We may collect personal information that you provide when you:
• Place an order
• Create or manage an account
• Subscribe to emails or promotions
• Contact customer support
• Submit a form or product review
• Browse or interact with our website
This information may include: Full name, Email address, Telephone number, Billing and shipping address, Order and transaction information, Account and communication preferences, and Messages sent to our support team.
Payment information is processed by secure third-party payment providers. Vekonix does not directly store complete credit or debit card numbers.
Information Collected Automatically
When you visit the Vekonix website, certain technical information may be collected automatically, including:
• IP address
• Browser and device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or advertisement
• Approximate location
• Cookie and device identifiers
We use this information to operate the website, understand how visitors use it, improve performance, prevent fraud, and measure marketing results.
How We Use Your Information
We may use personal information to:
• Process and deliver orders
• Confirm payments and transactions
• Provide order updates and tracking information
• Respond to questions and support requests
• Manage returns, refunds, and disputes
• Improve our products, website, and services
• Personalize the shopping experience
• Send marketing communications when permitted
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory obligations
We process personal information only when there is an appropriate legal or business reason to do so.
Cookies and Similar Technologies
Vekonix and its service providers may use cookies, pixels, tags, and similar technologies to help keep the website functioning correctly, remember shopping-cart and account preferences, understand website traffic and customer behavior, improve performance, measure advertising effectiveness, and display more relevant content and advertisements.
Some cookies are essential for the operation of the website. Other cookies may be optional and can be managed through the cookie banner or your browser settings. Disabling certain cookies may affect some website features.
How We Share Information
Vekonix may share personal information with trusted third parties when necessary to operate the store and provide our services, including: Website and hosting providers, Payment processors, Product suppliers and fulfillment partners, Shipping carriers and logistics providers, Customer-support services, Analytics and advertising platforms, Fraud-prevention and security providers, and Professional advisers and legal authorities.
These parties receive only the information reasonably necessary to perform their services. We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, and property of Vekonix, our customers, or others.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, resolve disputes, prevent fraud, and meet legal and regulatory obligations.
Your Privacy Rights
Depending on your location and applicable law (such as LGPD, GDPR, or CCPA), you may have the right to access, correct, delete, or restrict the processing of your personal information. These rights may be subject to identity verification and legal exceptions.
Requests concerning your privacy rights may be submitted through our Contact Us page.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact us through our Contact Us page.
PRIVACY POLICY
Last Updated: July 2026
At Vekonix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you. By accessing our website or using our services, you acknowledge the practices described in this policy.
Cookies and Similar Technologies
Vekonix and its service providers may use cookies, pixels, tags, and similar technologies. These technologies may help us: keep the website functioning correctly, remember shopping-cart and account preferences, understand website traffic and customer behavior, improve website performance, measure advertising effectiveness, and display more relevant content and advertisements. Some cookies are essential for the operation of the website. Other cookies may be optional and can be managed through the cookie banner or your browser settings. Disabling certain cookies may affect some website features.
Analytics and Advertising
We may use analytics and advertising services provided by third parties, including platforms such as Google, Meta, and Wix-compatible service providers. These providers may collect information about your interactions with our website through cookies, pixels, or similar technologies. Where required by applicable law, non-essential analytics and advertising technologies will be used only after obtaining the appropriate consent.
Brazilian Residents — LGPD
For individuals located in Brazil, personal information may be processed in accordance with the Lei Geral de Proteção de Dados Pessoais — LGPD. Legal grounds include consent, performance of a contract, legal obligations, and fraud prevention.
California Privacy Rights
California residents may have rights under the CCPA, including rights to know what information is collected, request deletion, and opt out of certain sales or sharing of personal data.
European Residents — GDPR
The General Data Protection Regulation — GDPR may apply when Vekonix offers goods or services to individuals in the EEA. Customers may exercise rights such as access, correction, deletion, and portability.
Your Privacy Rights
You may have the right to access, correct, delete, or restrict certain processing of your data. These rights are subject to identity verification and legal exceptions.
Marketing and Communications
You may unsubscribe from promotional emails at any time via the Unsubscribe link. You will continue to receive essential transactional messages related to orders, security, or account activity.
International Data Transfers
Personal information may be processed or stored outside your country. Where required, appropriate safeguards will be used for international data transfers.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact us through our Contact Us page. Please include your full name, email, and a clear description of your request.